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Unfortunately, emergencies and natural disasters are a fact of life. Unpredictable circumstances can arise and cause serious problems such as lost customers, lost revenue, a tarnished reputation, and even lawsuits or fines. Are you prepared if your primary contact center goes down due to software problems, server failure, a compromised network, power outage, an inaccessible facility, cable issues, or an unprecedented high call volume? If you don’t have a disaster backup plan in place, it’s time to make one.
With Endicott Call Center’s services on standby, you’ll be prepared in case of a disaster. With our 100% US based locations, we will be there if your primary communications fail. We’re flexible and scalable enough to handle unexpected high call volumes, and we offer affordable, customizable plans with a dedicated staff working 24/7, 365 days per year. Eliminate costly downtime and protect your business in case of emergency.
Not only will your business reap the benefits of having a disaster backup service on standby, but your callers will also get the benefits of helpful, proficient 24/7 operators who are there to help. Here are some of the valuable benefits of Endicott’s disaster backup services:
When your systems fail, we’ll be there to handle your customer service needs so that you never leave your customers in the dark.
Contact us today at (800) 947-3227 to find out how Endicott Call Centers can help you maintain your customer service even in the case of a disaster.