As an experienced and well established company, we offer a variety of answering services for several industries. From taking calls for the medical field to providing exceptional customer service for online based sites, experience is key! What you would be able to expect from an established customer service corporation is here listed below:
Service is not only affordable, but it is effective!
Understanding that business and the economy can be unpredictable, never put yourself in a situation where you would have to constantly downsize and rehire based upon your needs. There would be peak and off peak periods where we can accommodate the number of assigned agents based upon your call volume. Have the ease of knowing you can adjust the size of coverage without any extra effort!
Work productivity will be on the rise!
There will never be another missed opportunity with Endicott customer service. You might be busy with other clients, in a business meeting, or simply just out for lunch. Have the peace of mind in knowing that all of your calls will be answered and handled by a highly trained professional. Calls will be able to be answered during and after business hours. You and your staff will be able to focus their time and attention to other aspects of the work day.
Great results will lead to customer satisfaction!
Customers who are content with the level of service they were given will more than likely become loyal to your service. Customers will spread the news about using such a service. Great reviews would only attract an even larger clientele. Since all calls are monitored and recorded for quality assurance, you can rest assure that all your customers are being treated by our agents as if they were a member of your staff. An extension of your business family is what we would represent. Providing only the highest quality customer service.